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How can we help?

  1. WhaleFin Help Center
  2. WhaleFin Wallet
  3. FAQ

FAQ

  • Is there a fee to use WhaleFin Wallet?
  • What happens to my existing orders?
  • Why is my Custodial Wallet available balance different from before?
  • Why can't I see my fund holdings?
  • Can I still use my WhaleFin Card?
  • Is my previous deposit and withdrawal history still available?
  • How many Agentic Wallets can one account have?
  • Does the Agentic Wallet support swaps, cross-chain transfers, DApps or WalletConnect?
  • My on-chain transfer has been "Processing" for a long time. What should I do?
  • Are my assets safe if WhaleFin services are temporarily unavailable?