1. How to withdraw fiat to personal accounts?
- You can withdraw your cryptos to fiat to your personal account in [Wallet] - [Withdraw]. You can either withdraw your funds to your Bank Account or E-wallet. It usually takes 1 business day to complete the withdrawal.
2. What should I do if my withdrawal is successful but my funds haven't arrived?
- If you initiated a withdrawal request in [Wallet] - [Withdraw] and the status changed to [Successful], but still haven't received your funds for more than 3 days, please contact our customer service by clicking on the top right button and submit your request.
3. What if the withdrawal is unsuccessful but my funds haven't been returned to my account?
- If you initiated a withdrawal request in [Wallet] - [Withdraw] and the status changed to [Unsuccessful] or [Refunded], WhaleFin will return the same amount of USDⓈ assets as the cryptocurrency you withdrew to your WhaleFin account.
4. Where and how is the withdrawal function supported?
-
WhaleFin currently only supports withdrawal requests from PH region and methods described in the following document:
Type
Name
Abbreviate
Bank
BDO UNIBANK INC
BDO
Bank
LAND BANK OF THE PHILIPPINES
LANDBANK
Bank
METROPOLITAN BANK & TCO
METROBANK
Bank
BANK OF THE PHIL ISLANDS
BPI
Bank
PHIL NATIONAL BANK
PNB
Bank
DEVELOPMENT BANK OF THE PHIL
DBP
Bank
CHINA BANK
CHINABANK
Bank
RIZAL COMML BANKING CORP
RCBC
Bank
UNION BANK OF THE PHIL
UNIONBANK
Bank
SECURITY BANK CORP
SECURITY
eWallet
GCash
GCASH
eWallet
Paymaya
PAYMAYA
eWallet
Coins.PH
COINSPH
eWallet
Grabpay
GRABPAY
eWallet
Starpay
STARPAY