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    How to add a bank card?

    Prerequisite: Submit identity verification

    • Mobile app
    • Web

    • 1.Go to the deposit/withdraw page, and click [Bank wire]

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      1.1 If you have not added a bank card, click [Bind now] to enter the bank card page

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      1.2 If you have already added a bank account, click [Select bank account] - [Manage bank account] to enter the bank account page

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      2. On the bank account page, click [Add bank account]

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      3. Fill in relevant USD bank account information

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      4. Upload additional supporting documents (if any); or just click [Submit Certification]

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      5. Wait for review

      Note: If you are using a joint account, other joint account holders should also complete the Identity Verification on WhaleFin App

    • 1. Go to the Wallet page, and click [Bank accounts]

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      1.1 If you have not added a bank account, click [Add bank account] to open the pop-up window for adding bank accounts

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      2. Fill in relevant USD bank account information

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      2.1 To set the bank card as a Trusted Address, select the checkbox at the bottom and enter the verification code

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      3. Wait for review

      Your bank account will be reviewed within 24 hours. You will receive an email/text notification when the review is done.