Execution FAQ

1. Introductions

Execution trading (Algorithmic Execution) is a type of quantitative trading, which uses designated types to automatically complete orders according to different market conditions. You can place rational and precise orders, while minimizing the market impact by incrementally executing them.

WhaleFin Execution is an aggregated, professional service to help you trade at major CeFi and DeFi exchanges. It supports a range of trading pairs and executes your order in an optimal way, with a better spot price. WhaleFin also supports one-click swaps.

WhaleFin Execution only supports spot trading at this time. Derivative trading, such as margins, futures and options, are not eligible for the moment.

2. Execution Types Supported

(1) ICEBERG: executes orders incrementally while publicly displaying only a specified portion of the total order size. This strategy enables a more favorable price.

(2) TWAP (time-weighted average price): executes orders in batches within the set time limit to minimize market impact. This strategy prioritizes the requirement of trade duration.

(3) VWAP (volume-weighted average price): executes orders as a percentage of market volume to minimize market impact. This strategy balances the price and duration.

3. How are trading fees charged?

Execution fees = Service fee + Venue fee

*(All fees will be charged in the quote currency: e.g. trading fees of a BTC/USDT order will be charged in USDT.)

a. Service fees will be set based on the base rate of WhaleFin Club Level with a Trading Level discount. For more information, please refer to trading fee details.

b. Venue fee details:

You can enjoy a better fee rate than the regular market. However, please do be aware of the trading fees of DEX.

* (You can check the venue fee rates when you place an order.)

4. When are trading fees charged?

When your order is placed, an estimated amount of trading fee will be frozen, which is listed on the order confirmation page. The actual deduction (of real-time amount) will occur when the order is filled.

5. Can I search my orders with the transaction ID?

You may click on [Report details] for the details of your order. You can also download reports to view details of all orders. Order details will not be displayed in transaction records on the website.

6. Can I get updates on my orders without logging in?

Email notifications will be sent to you when the execution of your order has started, been canceled, or finished.

7. If I set the Starting Time as “ASAP”, when will the order be executed?

“ASAP” order will usually be executed within one hour, depending on the crypto transfer speed to the exchange.

8. Why is my order status “pending”?

WhaleFin will transfer your fund to the designated exchange, and it will take some time for the crypto transaction to process.

9. Why is my running order paused?

For BUY orders, when the current spot price is higher than the limit price, the order will be paused;
For SELL orders, when the current spot price is lower than the limit price, the order will be paused.

10. How can I cancel a running order?

Click on [Cancel] to manually cancel your order.

11. How can I edit a running order?

Click on [Edit] to edit your order.

12. Why has my order not been filled yet?

This could happen if:

1. Your price limit of the order is higher/lower than the spot price; or

2. You have set a starting time for the order.

13. Why is my order still running?

It is possible that your order has not reached the end of the duration you set.

14. Contact us for more trading pairs

Please contact us for trading pairs unavailable on our website and app. We will collect your feedback and introduce the corresponding pair as soon as possible. Our on-site trading team will be at your service 24/7.