If you have lost access to the Google Authenticator linked to your WhaleFin account, you can retrieve it by following the steps below:
- If you have saved the Recovery Key, you can recover it on Google Authenticator by following the set up process again.
- If you do not have the Recovery Key, please log in to WhaleFin App and when prompted to key in the Google Authenticator code, click on “Can’t access Google Authentication?” and follow the instructions on-screen.